Banca de DEFESA: SCARLET NATALIE JORGE PEGUERO

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
DISCENTE : SCARLET NATALIE JORGE PEGUERO
DATA : 23/05/2018
HORA: 14:30
LOCAL: CEFET-MG, CAMPUS II, PRÉDIO 18, SALA 01
TÍTULO:

AVALIAÇÃO DO PROCESSO DE IMPLEMENTAÇÃO DA TRANSIÇÃO DOS SISTEMAS DE GESTÃO DA QUALIDADE ISO 9001 versões 2008 e 2015 - EMPRESAS DA CONSTRUÇÃO CIVIL

PALAVRAS-CHAVES:

Avaliação. Barreiras. Construção civil, ISO 9001, Fatores críticos de sucesso. Processo de implementação.

PÁGINAS: 196
GRANDE ÁREA: Engenharias
ÁREA: Engenharia Civil
SUBÁREA: Construção Civil
ESPECIALIDADE: Processos Construtivos
RESUMO:

The implementation of quality management systems certified according to the ISO 9001: 2008 standard together with the Brazilian Program for Quality and Productivity in Habitat (PBQP-H) are the most commonly used tools used by construction companies to manage quality. The latest revision of the ISO 9001 standard that guides the deployments was published in the year 2015. The introduction of new processes to be integrated in the already existing systems, as well as the loss of the validity of the certifications in September 2018, generated that the construction companies initiated roadmaps of implementation of these new procedures. During the follow-up of the implementation roadmaps, there are aspects that may facilitate or hinder the incorporation of the new procedures in the quality management systems still in force within the companies of the sector such as the motivations that drive the system upgrade, and the critical success factors. Few studies in recent years study these aspects exclusively for the Brazilian construction industry. This paper aims at evaluating the motivations, understanding of the standard by companies and the critical success factors or barriers that may occur during the process of implementing the new requirements introduced in ISO 9001: 2015. In response to these objectives, this research intends to describe these aspects using a questionnaire as a means of collecting data. It is hoped that this research will find the motivations that drive companies to adopt the new processes included in the last revision of the standard published in the year 2015, the relation of the type of motivation, and the degree of difficulty that companies have to implement the new processes and critical success factors or barriers that may hinder or facilitate the implementation process.

 

MEMBROS DA BANCA:
Presidente - ROGERIO CABRAL DE AZEVEDO
Interno - DANIELA MATSCHULAT ELY
Interno - HERSILIA DE ANDRADE E SANTOS
Externo à Instituição - ADRIANO DE PAULA E SILVA - UFMG