THE POSSIBILITIES FOR PROFESSIONAL QUALIFICATION AND TECHNOLOGICAL TRAINING IN THE WORLD OF PUBLIC WORK
Professional and Technological Education; Public Management; Smart Cities; Organizational Discourse;
This paper aims to identify and analyze the possibilities for professional and technological training in the world of public work. Its general objective is to analyze continuing education policies in a non-formal education space, aiming to implement a qualification program for the public servant of the Integrated Operations Center of Belo Horizonte (COP-BH), through a permanent training course platform. The theoretical construction developed approaches the public administration analyzing the management models of public administration in Brazil, the Brazilian public management and the professional training of civil servants. In addition, the theme of Management by skills in the context of smart cities and the possibilities of professional training in the context of Professional and Technological Education. The research has a hypothetical-deductive methodological path. As for the means, the research was bibliographic and documentary. The proposed Educational Product is a training program for COP-BH employees, developed in modules based on the designe thinking approach.