Banca de DEFESA: EDUARDO GONÇALVES MACHADO

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : EDUARDO GONÇALVES MACHADO
DATE: 13/04/2022
TIME: 14:00
LOCAL: Sala 100 campus Nova Gameleira CEFET-MG
TITLE:

CRITICAL POINTS OF THE QUALITY MANAGEMENT SYSTEM OF VEHICLE INSPECTION BODIES

KEY WORDS:

Inspection body. Vehicle. Quality Management System. Audit. Non-compliance.

PAGES: 145
BIG AREA: Engenharias
AREA: Engenharia Mecânica
SUBÁREA: Projetos de Máquinas
SPECIALTY: Fundamentos Gerais de Projetos das Máquinas
SUMMARY:

Vehicles must undergo inspections during their life cycle, in order to comply with traffic and environment, but also to ensure the full functioning of all automotive systems, promoting the safety of their occupants and other road users. Inmetro establishes quality guidelines, aiming for inspection bodies to be accredited to carry out this activity on its behalf. To ensure that the work carried out meets the expectations of the body, annual audits are carried out based on the ABNT NBR ISO/IEC 17020:2012 standard, which record non-conformities when there is evidence of non-compliance with any item. The objective of this work is to evaluate, from the history of non-conformities of some organisms, the items that are more difficult to apply in the standard. These items are the critical points for the implementation and maintenance of quality management systems used by inspection bodies, and more attention is needed so that companies do not incur failures with the potential to harm the citizen or generate sanctions against the body by the accreditor. . In order to achieve the objectives, a database was created where the information contained in the FOR-CGCRE-388 forms were inserted, which contain the description of the non-conformities recorded in audits and the treatment proposed by the body in the period from January 2013 to December 2021. A total of 722 records of non-conformities registered in 93 audits of 14 companies were gathered. The analysis of the inventory of non-conformities shows that the organizations, over time, have evolved in maturity in their quality management systems, as the average of non-conformities per audit has reduced over time. The result of this study shows that item 7.3.1 of the standard is the one where most failures of organisms are recorded.

BANKING MEMBERS:
Externo à Instituição - CLAUDINEI JOSÉ DE OLIVEIRA - PUCMinas
Presidente - SANDRO CARDOSO SANTOS
Interno - YUKIO SHIGAKI