Training in The Public Sector: perception of the servants on the challenges of decision-making processes in the implementation of a development school
School of Government; Training; Public Management; Human Resource Management; Decision Making
This dissertation is an analysis of the perception of civil employees about the challenges of decision-making processes encountered in the implementation of a Development School. To support this qualitative descriptive case study, a theoretical framework was built that sought to consolidate the following topics: public administration, people management, decision-making processes and schools of government. The research took place through documentary research and six semi-structured interviews, conducted with employees of the Federal Center for Technological Education of Minas Gerais, directly linked to the Coordination of People Development, current position of the School of Development of Servers and who helped in its implementation. The content analysis proposed by Bardin (2011) was the methodology used to asses the data collected, by which it aimed to describe and analyze the guidelines for training the Federal Government, the current training policy of the institution and the perception of the employees involved in the implementation, on the School of Development of Servers, of the federal autarchy in question. In this way, a very positive view of it was identified, which is considered motivating and valuing. The main challenges and difficulties encountered in the implementation were in relation to people, infrastructure, the pandemic of the corona virus, the time for the approval of the ordinance for its regulation and the legislation. It is not always possible to act on difficulties, but these can become opportunities.