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1
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Charles Paulino de Oliveira
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Optimization Modelos Applied To The Maximum Coverage Location Problem: a case study on SAMU-BH
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Leader : ELISANGELA MARTINS DE SA
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MEMBRES DE LA BANQUE :
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ELISANGELA MARTINS DE SA
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FELIPE DIAS PAIVA
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FLAVIO VINICIUS CRUZEIRO MARTINS
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PEDRO MARINHO SIZENANDO SILVA
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Data: 27 févr. 2020
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The Brazilian Emergency Medical System (SAMU), performs an important role for its healthcare system, providing emergency services to attend the population’s need for first aid services, victims transports or patients transfers between hospitals. To assure a successful service for victims in need, it is essential that ambulances may reach incident sites’ quickly. One of several factors that can affect the ambulances’ agility to reach victims refers to its locations, vehicles shall be placed in a way that enables them to cover its demands properly. Therefore, SAMU managers must be aware with the location of ambulance bases and the number of vehicles as signed to each one,inorder to afford effective coverage for its requests. To support the decision making process in this field, Operations Research (OR) offers a set of methods and tools that can indicate the ideal locations to install bases and determine the best way to allocate ambulances. Hence, this work aims to apply the Facility Location Problem in the SAMU of Belo Horizonte city, state of Minas Gerais. The objective is to contribute to the development of optimization models that divide the day into multi-periods to handle the problem of bases locations, and ambulances allocation/realocation, in order to maximize the coverage of demands within satisfactory response times. This is a case study with a quantitative and applied approach, with an exploratory objective that draws on two OR’s techniques, Simulation and Mathematical Programming. Based on literature references, two models are presented. The first formulation has a deterministic approach while the second uses a stochastic approach. In addition, a multiobjective analysis is applied to the problem, aimming to maximize the coverage while the number of bases to be installed is minimized. Lastly, a simulator is used, allowing a comparison of the proposed settings by both optimization models and also a comparison of them with the current operating framework. Results from optimization suggest that the installation of new bases and/or the deferral for ambulances to move among bases may increase the coverage level of the system about to 30% (deterministic formulation) and about to 24,6% (stochastic formulation). Through simulation it is possible to infer that the stochastic model without realocation generates the best coverage results. It is also observed that, given the current base locations, the realocation proposal suggested by the stochastic formulation is the one that provides the best results.
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2
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CLEUSA DA SILVA FONSECA DUTRA
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Contributions of Work Context Analysis to People Management and Decision-Making Processes: a case study in nutrition area laboratories of an IFES
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Leader : ADMARDO BONIFACIO GOMES JUNIOR
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MEMBRES DE LA BANQUE :
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ADMARDO BONIFACIO GOMES JUNIOR
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LUDMILA DE VASCONCELOS MACHADO GUIMARAES
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SIRLEY APARECIDA ARAÚJO DIAS
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Data: 28 févr. 2020
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This research aimed to investigate the perceptions of workers in food and vitamin analysis laboratories, the nutrition and health department of an IFES about their working environment in order to subsidise management with people and decision-making processes in this environment. This objective was based on the discussions about risks present in research and teaching laboratory environments. It was assumed that, due to the very nature of their activities, these laboratories are immersed in physical, chemical and biological risks, among others. This is because people, equipment, reagents, solutions, agents and biological samples and waste generated in these activities coexist in this environment, which makes these places fruitful for the occurrence of several types of accidents. This research was qualified as descriptive, case study type and counted on the techniques of documentary research, systematic observation, semi-structured interview and application of the Working Context Assessment Scale for data survey. The theoretical base of this research was the Ergonomics of Activity, whose analytical dimensions "work context, "individual" and "work", understand that improving well-being at work and ensuring efficiency and productive effectiveness will only be possible if we take for analysis those fundamental dimensions that make it possible to look at the individual in his work context. The study revealed that the socioprofessional relations are very positive between workers and these aspects of work context in the laboratories have been reflected in people management and also in decision-making processes. The perceptions of the workers highlighted still, that this context assumes specific characteristics in relation to the management of people's safety and strict compliance with standards. These characteristics are seen as more specific of this work compared to other functions. The research provided also to know the commitment of these professionals in the search for ways to carry out their work highlighting the actions related to the quality of the results of this work, especially in the laboratorial analysis they made. These results comprise teaching and scientific research processes, in which precision is paramount. All the evidence gathered in the research contributes for the decision-making processes in the sector, with the necessary information for these processes. The professionals of the laboratories under study are like so many others who, with dedication, perseverance and many studies, bring to people countless benefits, such as cures of diseases, vaccines; and food fortification. They also have their daily struggles, sometimes in conditions that are not ideal, for the love to a work for themselves and for the others.
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3
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Angélica da Silva Costa
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Confronting Work In Transit: an ergological study of the activity of transit agents in the municipality of Betim - MG
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Leader : ADMARDO BONIFACIO GOMES JUNIOR
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MEMBRES DE LA BANQUE :
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ADMARDO BONIFACIO GOMES JUNIOR
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LILIAN BAMBIRRA DE ASSIS
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MÔNICA DE FÁTIMA BIANCO
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Data: 13 mars 2020
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The profession of traffic agents emerged in 1997, from the Brazilian Traffic Code that determined the municipalization of traffic inspection, engineering and education through administrative decentralization in the provision of these services. Since then, the work of these agents has been standardized in different documents, such as the resolutions of the National Traffic Council and municipal legislation. However, such norms are not able to anticipate what is done with work in the real life space, which needs to be mobilized to carry out the activity, especially in contexts of precarious working conditions in the public service. This demands that agents mobilize knowledge, values, uses of themselves, to carry out the activity. Although some aspects of this activity have been studied under microscopic perspectives, notably in the fields of psychodynamics, activity ergonomics and psychosociology of work around phenomena such as premature aging, experiences of pleasure and suffering, absenteeism and exposure to violence. However, this study proposes to analyze in depth the most invisible aspects of the agents' activity from an ergological perspective, which “constitutes a project to better know and, above all, to better intervene on work situations, to transform them”. The objective of this dissertation was to look at the work activity of traffic agents in the municipality of Betim, mainly to understand how they use themselves, create and mobilize knowledge, values and experiences to carry out the work activity in the growing context of precarious public services. As a method, it was a qualitative, descriptive study, which used, as an instrument of data production, the technique of simple and cross-confrontation, the sample was composed of 12 agents divided into 6 pairs in 2 work shifts. As main results, it was possible to observe how the confrontation between the workers and their image at work allowed them to relive the experiences of their choices and the way to mobilize their knowledge, their values, their understanding of the context and, above all, and what it is required of your body at work. The confrontations showed that transit agents have a particular understanding of their role in articulating interests between the poles of values with and without dimension, about the enigmatic and diverse character of the activity itself, in addition to revealing how, in the face of scarcity contexts of resources and cultural problems of traffic in the municipality, workers act, making use of themselves, mobilizing what they can to meet the demand of the population and their own satisfaction with their work. The results also showed that the agents' activity emerges in the debate of norms between the different prescriptions that constrain them and the understanding of these workers about their own way of doing, in addition to pointing out contributions of the ergological approach to the decision processes on the organization of work in public services.
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4
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Gustavo Carvalho Souza
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Deflexibilization of the Working Day: experiences of servers in a higher education institution
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Leader : LUDMILA DE VASCONCELOS MACHADO GUIMARAES
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MEMBRES DE LA BANQUE :
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ANDREA POLETO OLTRAMARI
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ANDERSON DE SOUZA SANT'ANNA
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FERNANDA TARABAL LOPES
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JEFFERSON LOPES LA FALCE
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LUDMILA DE VASCONCELOS MACHADO GUIMARAES
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Data: 28 juil. 2020
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In the last decades, the process of productive restructuring has reorganized the production and management systems of labor organizations, prioritizing the institutionalization of flexible relationships in the work environment, to meet the volatile demands of neoliberalism. An important issue in this scenario that has been gaining ground in global legal instruments, as well as in academic literature, is the flexibility of working hours. Scientific research on the impacts of flexible working hours on workers' health has led to different results, which bring us evidence both of the significant gains in quality of life, as well as of elaborate forms of exploitation and precarious work. However, no empirical studies have been found that deal with the reverse, that is, the process of “deflexibilization” of the workday. Considering this gap in scientific work, the present research aims to understand the experiences of Technicaladministrative in Education (TAE's) servants of a Higher Education Institution (HEI) in the context of deflexibilization of working hours. The deflexibilization process - understood here as a return to the workday that was once made flexible - ended in 2017 at the researched HEI. As a theoretical guide, Christophe Dejours' theoretical approach to Psychodynamics of Work was used, given his advanced understanding of the centrality of work, as well as the role of work organization in promoting worker health. Methodologically, the triangulation of methods was used, in a quantitative and qualitative approach, due to the complexity of the research scenario. It was decided to apply the Inventory on Work and Illness Risks (MENDES; FERREIRA, 2007) to understand the general scenario of the institution and later a focus group was set up in order to deepen and explain the results found. For analysis of quantitative data, descriptive statistics were used, and for qualitative data, content analysis. As one of the final results, it was possible to confirm empirically the proposition that the experiences of pathogenic suffering have been established in the effective work of the TAE's of the HEI, and that the process of deflexibilization contributed to the loss of the experiences of pleasure of the servers.
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5
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MARCOS LINS DE OLIVEIRA
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Process Maturity Management Iris as a Support for Decision-Making in a Public Institution
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Leader : FABRICIO MOLICA DE MENDONCA
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MEMBRES DE LA BANQUE :
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FABRICIO MOLICA DE MENDONCA
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LILIAN BAMBIRRA DE ASSIS
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SAULO BARBARÁ DE OLIVEIRA
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Data: 31 juil. 2020
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This study has as general objective implementing the Process Maturity Management Tool Iris, which articulates the models 8 OMEGA ORCA and Balanced Scorecard (BSC), to support top management decision-making at Federal Center of Technological Education of Minas Gerais (CEFET-MG) in relation to the Institution’s strategic objectives and the search for the continuous improvement of its processes. For that reason, the nature of the methodological objectives adopted was exploratory and insider action research, under the Organization Development modality was used as the research strategy. Data was generated through bibliographical research, documentary research, executive meetings with top management representative and structured questionnaire. This structured electronic questionnaire was answered by 26 managers and facilitators designated by the Institution for Business Process Management. The results indicated that seven out of nine organizational elements assessed are in the initial stage of maturity (levels 1 to 3). The elements Commitment of Top Management and Organization and Structure, reached intermediate level 4. The overall maturity level of the Institution is 3, classified as Design, according to the framework classification. New stages for each element were traced for a timeframe of five years. The goals set intend to level all organizational elements and pillars in the intermediate stages at the end of the next strategic cycle of the Institucional Development Plan (IDP). After the gap analysis, the framework pointed to directives for action in relation to the pillars of strategy, people, processes and technology. Directives can contribute to the definition of institutional strategic objectives, that will be developed by the IDP working team. The use of the Balanced Scorecard (BSC) for the long-term strategic management of the organization's critical processes – the second part of the Iris tool – was recommended for the development of the Institutional Development Plan (IDP 2021-2025). The study validated the Iris tool as a viable alternative for other educational institutions and public administration agencies to assess their processes’ maturity levels and to monitor their performance towards continuous improvement from reliable action plans.
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6
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Milene Teixeira Carneiro
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Decision-Making Processes in Innovation Management: a study in home automation organizations
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Leader : DANIEL PAULINO TEIXEIRA LOPES
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MEMBRES DE LA BANQUE :
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DANIEL PAULINO TEIXEIRA LOPES
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GLAUCIENE SILVA MARTINS
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RODRIGO BARONI DE CARVALHO
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Data: 11 sept. 2020
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The main objective of this research is to analyze how are the decision-making processes in the management of innovation in organizations of the Domotics line, located in the technological zone of Santa Rita do Sapucaí, Minas Gerais, Brazil. To achieve the objective, the theoretical discussion built on decision-making processes and innovation, mapping concepts, types, processes and other aspects of these themes. The methodological path was designed around a qualitative research, with a descriptive objective, through the study of four organizations of the Domotics line located in Vale da Eletrônica. The content analysis was performed using the MaxQDA software with data obtained through interviews, non-participatory observation and document analysis. It was found that organizations implement radical and incremental innovations in products and processes, maintaining diversified innovation models. These organizations do not practice business model innovation, but are unanimous in the practice of open innovation. It is also concluded that the decision-making processes in the management of innovation in these organizations happen at the strategic level due to cost, risk and uncertainties. Innovation facilitators are found in internal and external variables, with emphasis on external partnerships. Another important factor in the decision-making process in innovation management is the barriers to innovation, with difficulties related to the government and its universal entities to all participating organizations. Organizations practice the rational model in the decision-making process, have stages similar to the theory and different elements according to their realities, with notoriety in the market. This research had as theoretical contribution the development and articulation of the themes decision making and innovation aligned with Domotics. As a practical contribution, we can mention the identification of the challenges of organizations in decision-making in the management of innovation and barriers with the government and its institutions.
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7
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Eliane Lucareli Gumier
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The Public Sector Cost Information System (SICSP): the reality of city halls in the state of Minas Gerais
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Leader : LIVIA MARIA DE PADUA RIBEIRO
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MEMBRES DE LA BANQUE :
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LIVIA MARIA DE PADUA RIBEIRO
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EWERTON ALEX AVELAR
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JOYCE MARIELLA MEDEIROS CAVALCANTI
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Data: 29 sept. 2020
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The process of convergence to international accounting standards applied to the public sector provided the emergence of Brazilian accounting standards directed to the public sphere, one of which is the object of this study, NBC T 16.11. This standard deals with the implementation and use of the Public Sector Cost Information System (SICSP) and highlights the need for cost information to promote transparency, support the decision-making process and perform an adequate accountability. Given the importance of NBC T 16.11, the present research had as general objective to analyze the perception of public controllers and accountants about the implementation and use of SICSP in the municipal halls of Minas Gerais. In order to do so, the following specific objectives were established: 1) to characterize the public controllers and accountants; 2) to identify the profile of the municipalities regarding the implementation and use of the SICSP; 3) to investigate the perception of controllers and public accountants regarding the usefulness of SICSP in the decision-making process; 4) to analyze whether there are relationships between the size of the municipality and the degree of difficulty in implementing/using the SICSP considering material and human resources; and the size of the municipality and the degree of usefulness of the SICSP in the decision-making process. To achieve the objectives of this research, a questionnaire was sent to each of the 853 municipalities in Minas Gerais, and 106 questionnaires were answered. The research methodology used was based on a quantitative approach with the use of descriptive statistics, the t-Student Test and pearson's correlation for data treatment. The results showed that no municipality has fully implemented the SICSP yet. The descriptive analysis showed that the degree of difficulty in implementing/using the SICSP regarding the number and qualification of the staff was significant. Most public controllers and accountants realize the importance of SICSP utility in the decision-making process, recognizing it as very useful or useful. This demonstrates that there is an awareness that the SICSP is relevant in the decision-making process by professionals, which may favor the implementation in the future. It was verified the existence of relationship between the size of the municipality and the degree of usefulness of cost information as an instrument of decision-making for economic choices. In other words, larger municipalities understand that the SICSP is very useful in this process and smaller municipalities tend to recognize a lower degree of utility. It was found that the municipalities are not structured to comply with what NBC T 16.11 determines and that there are no penalties for non-compliance. As future research, it is suggested to study other variables (such as indicators of transparency and effectiveness of municipal management) and their relationship with the SICSP. In addition, it is recommended to conduct a study through interviews to verify if there is resistance of people; discontinuity due to political succession through electoral processes and barriers related to the turnover of controllers and public accountants who are often not effective civil servants.
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8
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Thiago Rafael Nogueira Cardoso
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Feasibility of the DEA and Networks as Support to Decisions in the Post-Graduation of CEFET-MG
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Leader : UAJARA PESSOA ARAUJO
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MEMBRES DE LA BANQUE :
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UAJARA PESSOA ARAUJO
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LIVIA MARIA DE PADUA RIBEIRO
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MATHEUS LEMOS DE ANDRADE
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Data: 26 oct. 2020
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Post-graduate programs in Brazilian higher education organizations have grown considerably in recent years. With the quantitative increase of these programs, there is also a concern with the quality of the courses and the way of managing them. In the context of public organizations, in which society's contribution supports resources, it is even more necessary to evaluate efficiency so that the results obtained are according to the resources employed. With a view to this evaluation, CAPES measures educational organizations' efficiency through a scoring system, generating scores that can be compared among programs in the same area at different institutions. However, even though Capes' evaluation, it is impossible to compare post-graduate programs in different areas, making difficult internal management of post-graduate programs in the same educational organization. This study aims to verify the effectiveness of joining the data envelopment analysis technique (DEA) and networks as tools to compare post-graduate programs' efficiency in different areas, contributing to post-graduate managers to make decisions within the educational organization to which they belong. The research is with a mixed approach from a functionalist perspective. A cross-section of the years 2013 to 2018 was carried out. The investigation employed descriptive analyzes, word cloud, sociograms, structural tests of network theory (small-world, scale-free, hemophilia), and data envelopment analysis as tools to support the decision. It was found that CEFET-MG programs have characteristics of the small-world, and the presence of hemophilia among the programs was identified. It was possible to measure the efficiency of graduate programs through the combination of DEA techniques and networks. In both applications, the benchmark program was maintained after applying network indicators. Superefficiency models were used to improve the distinction of the six chosen programs, with the Technological Education and Administration programs being the ones that were most efficient within CEFET-MG, according to the chosen variables.
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9
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Raphael Leandro Fernandes Moreira
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Management Innovation and Decision-Making Processes: a case study in a luxury brazilian hotel
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Leader : DANIEL PAULINO TEIXEIRA LOPES
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MEMBRES DE LA BANQUE :
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DANIEL PAULINO TEIXEIRA LOPES
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DANIELA MARIA ROCCO CARNEIRO
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LILIAN BAMBIRRA DE ASSIS
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Data: 6 nov. 2020
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The objective of this research is to analyze how the relationship between decision-making processes and the adoption of managerial innovations occurs in a Brazilian luxury hotel. The investigation was based on the concepts and theoretical perspectives raised on the following themes: innovation, managerial innovation, innovation in hospitality, decision-making process and decision-making process in innovations, seeking an articulation between these themes, respecting the specificities. The methodological path was designed based on a qualitative approach, with a descriptive objective, using the single case study method. We investigated a resort located on the coast of the state of Bahia, Brazil, in view of the relevance and recognition of this hotel on the national and international scene, in addition to the accessibility of the researcher to the organization. For data collection, documentary analysis and eight semi-structured interviews were conducted with the main hotel managers and decision makers, in a perspective of data triangulation. The relationship between managerial innovation and the decision-making process was the basis for the proposed analysis model. In this model, the innovation adoption process was analyzed, identifying its stages and the influencing factors that impact the adoption or rejection decisions. In this way, it is concluded that the innovation adoption process is strongly influenced by internal and / or external agents that aim to seek legitimacy and reputation. It was also possible to observe the influence of the COVID-19 pandemic crisis on the managerial innovation process in the hotel, being a driving factor to accelerate the implementation of such innovations as a possible solution to the crisis experienced by the hotel. Complementing the model, it was identified as a possible barrier for managerial innovations to emerge from the tactical-operational level the training and training of people in terms of management and problem solving, in addition to communication between managers and staff, centralization of power and team autonomy operational. With the results and discussions of this research it was possible to obtain a greater understanding of decision making for the adoption of innovation in the context of luxury hotels, thus contributing to the state of the art of scientific literature and to generate a positive impact on services and organizational processes.
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10
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Marco Antonio do Nascimento
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The Risk in the Stock Markets of the American Continent Using the GARCH Model
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Leader : JULIANO LIMA PINHEIRO
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MEMBRES DE LA BANQUE :
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JULIANO LIMA PINHEIRO
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FELIPE DIAS PAIVA
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WAGNER MOURA LAMOUNIER
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Data: 13 nov. 2020
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The estimation of volatility has become a topic of great relevance for both academics and professionals in the financial market. The volatility of an asset or index refers to its fluctuations over time, and its correct forecast is essentials in the financial decision-making process since there is a trade-off between risk and return, where investors want to maximize their returns at the lowest possible risk. Therefore, this work aims to estimate the volatility behavior of the daily return of the major stock market indices in the American continent, between 2007 and 2019, in order to determine and measure the risk of the stock market in the continent. To analyze the volatility of the data, the GARCH model was used. As a result, it can be stated that the volatility structures of the eight financial series examined were adequately estimated using the GARCH model. This allowed an analysis of their behavior, with clear similarities in certain periods of time, with high variability, especially in 2008 / 2009 and 2011/2012. Regarding the persistence of volatility, it was found that countries have a coefficient of persistence of volatility close to 1, indicating that shocks in volatility tend to prolong fluctuations in the return of the indexes. Bearing in mind that stock market decisions involve risk management in the purchase and sale of assets, where the risks are related to price volatility, consistent estimation becomes an important instrument in the decision-making of market players.
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11
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NATALIA ALVES OLIVEIRA
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Arrested or Dead: women's labor in drug trafficking
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Leader : LUDMILA DE VASCONCELOS MACHADO GUIMARAES
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MEMBRES DE LA BANQUE :
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LUDMILA DE VASCONCELOS MACHADO GUIMARAES
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ADMARDO BONIFACIO GOMES JUNIOR
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VANESSA ANDRADE DE BARROS
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CAROLYNE REIS BARROS
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Data: 26 nov. 2020
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This research aims to understand the role of women's work in drug trafficking. With the purpose of construe lore from the dialogue between social and subjective knowledge as well as understanding the relationships between work and subjectivity, psychosociology was used as a theoretical contribution and the trajectory of working life as a methodological resource. The interviews were conducted with two women indicated by the “Grupo de Amigos e Familiares de Pessoas em Privação de Liberdade” [name of the non-profit organization that aims to mobilize and organize friends and family of people deprived of liberty in order to guarantee their rights]. Considering that the commercialization of illicit psychotropic substances occurs as a continuous activity and that involves quality control, price regulation, charge and payment, salary, labor relations, hierarchical network and market conquest – resembling a formal retail trade, it is conceived that the ex-drug dealers interviewed were responsible for managing a complex distribution chain, acting as decision makers in search of opportunities to maximize profits and reduce risks – since both occupied a hierarchical position that went beyond the operational in that organization. Therefore, this work seeks to understand management and decision-making processes in an illicit organization as well as raising questions about the conditions and processes of meaning of female labor in drug trafficking. Through the reports it was possible to show the agility and adaptability of the management of this activity, factors that are of paramount importance to the functioning of an illicit organization because there are ever new methods to combat their activities. Furthermore, considering that drug trafficking operates as a neoliberal market, the study showed how autonomy in decision-making is no longer a tool for the emancipation of the subject but an instrument for deterioration of labor. Lastly, the reports showed that women submit themselves more intensely to factors that put them vulnerable to mental illness in order to obtain validation of the environment and self-worth through the value of their work.
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12
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Ludmila Tatiane Pereira Diniz
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Challenges and Perspectives for the Professionalization of Senior Public Administration in the State of Minas Gerais: a look at the decision-making processes of the Transform Minas Program
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Leader : LILIAN BAMBIRRA DE ASSIS
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MEMBRES DE LA BANQUE :
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KAMILA PAGEL DE OLIVEIRA
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LILIAN BAMBIRRA DE ASSIS
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LUCIANA SILVA CUSTODIO
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Data: 30 nov. 2020
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The professionalization of senior public administration has been treated as one of the main aspects of improving public management, placing the public leader as a prominent figure with the skills required for his performance. The Transforma Minas program implemented in 2019 in the Government of Minas Gerais has been seeking through the application of selection processes based on merit and skills to professionalize its leaders. As it is a recently implemented initiative, the general objective of this work was to reflect on the challenges and perspectives of the professionalization of senior public administration in the State of Minas Gerais considering the decision-making processes of the Transforma Minas Program and the perceptions of the actors involved. The study was based on a theoretical framework that contextualizes the theme of professionalization of public officials, especially in the Brazilian context and in Minas Gerais, management by competencies, decision-making processes, and professionalization models of senior public administration in other countries that served as inspiration for the Transforma Minas Program. The research had a qualitative-descriptive character and is based on documentary research, participant observation and ten semi-structured interviews with people directly involved in the Transforma Minas Program, including: managers, consultants, employees and participating candidates. Through the analysis of the data, it was observed that the Transforma Minas Program presents an innovative perspective in the professionalization of public officials in Minas Gerais by seeking a process for choosing leaders no longer based only on political criteria, but taking into account merit and competence. In relation to other professionalization initiatives already carried out by the State of Minas Gerais, the Transforma Minas Program differs by seeking a cultural change in the selection of leaders in the State in a broad way, and not only focused on specific functions or projects such as occupational certification and the public entrepreneur. In addition, it presented a more assertive competency mapping by focusing on the specific managerial competencies of the vacancy offered. However, some challenges are present for the institutionalization of the Transform Minas Program in the State of Minas Gerais, and consequently in the professionalization of public officials, such as: the need for legal guarantees that guarantee the mandatory application of the program for the selection of leaders in the State, and the need to legitimize the program in front of the internal and external public to the Government.
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13
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Paulo Henrique de Azevedo Leão
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The Decision-Making Process of Innovation Culture Induction in the Federal Network of Vocational Education
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Leader : CAROLINA RIENTE DE ANDRADE PAULA
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MEMBRES DE LA BANQUE :
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CAROLINA RIENTE DE ANDRADE PAULA
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DANIEL PAULINO TEIXEIRA LOPES
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IVAN BECK CKAGNAZAROFF
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ROGÉRIO ATEM DE CARVALHO
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Data: 14 déc. 2020
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The Schools of Apprentices and Craftsmen have been a manifestation of public policy since the first decade of the last century. The State was looking for an application for Education that would train young people for work. The transformation of these schools into the Federal Professional Education Network did not erase their vocation to prepare for the world of work, through the culture of innovation and entrepreneurship, combined with the triad Teaching, Research and Extension. In order to promote the fulfillment of the Network's objectives and purposes, stipulated in its own Law, the Ministry of Education's Secretariat for Professional Education implemented a series of actions. This dissertation seeks to verify whether the innovation actions promoted by SETEC were effective in inducing the Innovation Poles of the Federal Professional Education Network. Based on a theoretical framework that seeks to relate decision-making processes and innovation, it was developed based on a qualitative methodological approach, via documentary research, involving strategic actions carried out from 2013 to 2020 for the 42 institutions that make up this group. At the end of the research, we will verify the historical relationship between the actions originating from the Ministry of Education and the accreditation of the Innovation Poles. Thus, we will be able to analyze the Decision-Making Process under two different biases: Public Policies for Direct Administration and Innovation Management for the respective federal schools.
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14
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Alzira Alice de Souza
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For Whom the Snacks go For? the practices of entrepreneurs and consumers who consolidate the relevance of the event “Comida di Buteco” for the gastronomic market of Belo Horizonte
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Leader : RONAN TORRES QUINTÃO
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MEMBRES DE LA BANQUE :
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RONAN TORRES QUINTÃO
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LILIAN BAMBIRRA DE ASSIS
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TANIA CRISTINA TEIXEIRA
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Data: 14 déc. 2020
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The gastronomic market is on the rise in Brazil and is one of the initiatives that currently foster this market today is the gastronomic festivals. The event “Comida di Buteco”, which was born in Belo Horizonte 21 years ago, and takes place in 21 other cities in Brazil, is one of these initiatives, which developing activities within the scope of Creative Economy, brings together the work of several actors to offer a cultural circuit tasting and evaluating the city's butecos, with an emphasis on creativity valuing root food and small family businesses, with an impact on tourism, income generation and jobs in the city. Observing the protagonism and longevity of the event “Comida di Buteco” in the gastronomic and cultural market of the city, we sought to understand: “The development of the gastronomic market and legitimation process through a case study of the event“ Comida di Buteco”. For the research it was used the lens of Institutional Theory and its central concept of Legitimacy and considered the field of research of culture and consumption, which perceives the markets as complex social systems, and constituted by actors and institutions that interact with each other. With this objective in mind, a descriptive qualitative research was developed. The data were collected through the use of in-depth interviews with entrepreneurs and organizers and participant observation at the event. The qualitative analysis of the results showed that organizing entrepreneurs and entrepreneurs who own the boutiques interacted and adopted practices that legitimized the Comida di Buteco event, contributing to the development of the Belo Horizonte gastronomic market. The identified practices that contributed to its legitimation process covered three axes of centrality: re-signification of butecos as a space for socialization and tasting; the spontaneous media discourse and the creative reinterpretation of the kitchen from scratch. This research contributed to the understanding how the process of developing markets can be influenced by the association and practices of institutional entrepreneurs that affect consumer behavior and socio-cultural structures and providing elements and conceptual tools for decisionmaking by public and private mangers.
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15
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ALISSON SOUZA DE MOURA
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Training in The Public Sector: perception of the servants on the challenges of decision-making processes in the implementation of a development school
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Leader : LILIAN BAMBIRRA DE ASSIS
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MEMBRES DE LA BANQUE :
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CAROLINA RIENTE DE ANDRADE PAULA
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JEFFERSON LOPES LA FALCE
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LILIAN BAMBIRRA DE ASSIS
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Data: 17 déc. 2020
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Voir Mémoire/Thèse
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This dissertation is an analysis of the perception of civil employees about the challenges of decision-making processes encountered in the implementation of a Development School. To support this qualitative descriptive case study, a theoretical framework was built that sought to consolidate the following topics: public administration, people management, decision-making processes and schools of government. The research took place through documentary research and six semi-structured interviews, conducted with employees of the Federal Center for Technological Education of Minas Gerais, directly linked to the Coordination of People Development, current position of the School of Development of Servers and who helped in its implementation. The content analysis proposed by Bardin (2011) was the methodology used to asses the data collected, by which it aimed to describe and analyze the guidelines for training the Federal Government, the current training policy of the institution and the perception of the employees involved in the implementation, on the School of Development of Servers, of the federal autarchy in question. In this way, a very positive view of it was identified, which is considered motivating and valuing. The main challenges and difficulties encountered in the implementation were in relation to people, infrastructure, the pandemic of the corona virus, the time for the approval of the ordinance for its regulation and the legislation. It is not always possible to act on difficulties, but these can become opportunities.
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16
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Antônio Márcio Brangioni
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Pleasure and Suffering at Work: the impacts on the justice officials' decisions in a judicial district in Minas Gerais state
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Leader : LILIAN BAMBIRRA DE ASSIS
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MEMBRES DE LA BANQUE :
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KAMILA PAGEL DE OLIVEIRA
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LILIAN BAMBIRRA DE ASSIS
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UAJARA PESSOA ARAUJO
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Data: 18 déc. 2020
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Voir Mémoire/Thèse
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This study proposes to understand on the activity of Justice Officials at Minas Gerais state, in the context of Psychodynamic of Work, evaluating their experiences of pleasure and suffering and their impacts on decision-making processes. It emphasizes that the work carried out by the Officials is characterized by a context with a complex nature of situations and emotions that they have to deal with daily, with no support from the district administration or the TJMG. Theoretical support for this study is: The Psychodynamics Theory of Work, based on the studies of Dejours (1994) and Mendes (2007), which assesses man's resistance to the reality of symbolic, social, political and economic domination present in work environments; and Bounded Rationality Theory, which study the limited nature of the human in face of decision-making processes. This work, along its development, seeks to guide the following research question: How are the experiences of pleasure and suffering by Justice Official in judicial district in Minas Gerais, and how this influence their decision-making? The search for these answers was guided by qualitative and quantitative studies, through the application of ITRA and socio-demographic surveys, in addition to individual interviews with some employees, with the purpose of clarifying and qualifying the quantitative analyzes. As a result, a negative evaluation was observed regarding dimensions studied, showing an illness process on employees, and which has influenced decision making and consequently the quality of the Judiciary service. Results obtained from the sociodemographic survey, initially served to contextualize the study, and later were treated together with results obtained from all ITRA scales. Complementing these analyses, categories and subcategories were defined, based on the major groups of ITRA, as well as sense cores. Analyzes of each factor of ITRA scales were exemplified with excerpts from the testimonies obtained through individual interviews, supporting quantitative results. The study showed a negative assessment regarding the various dimensions investigated, with all ITRA scales rated as critical or serious, showing a process of illness among professionals that has influenced decision-making and, consequently, the provision of the service in the Judiciary. Given this scenario, it is recommended a serious reflection by district administration or even the TJMG, in order to develop mechanisms to improve the health and quality of life of Justice Officials.
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